Privacy Policy
Effective Date: 24th December 2024
At Scent Haven Best, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our website or services, you consent to the practices described herein.
1. Information We Collect
We may collect the following types of personal data when you interact with us:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Transactional Information: Details of purchases or services you have engaged with.
- Usage Data: Information on how you use our website, such as IP address, browser type, and device information, through cookies and similar technologies.
2. How We Use Your Information
The information we collect is used to:
- Process orders, transactions, and service requests.
- Communicate with you about updates, promotions, and services.
- Improve our website, products, and services based on user behavior and feedback.
- Comply with legal obligations or enforce our terms and policies.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Trusted third parties who assist in delivering our services, such as payment processors and delivery partners.
- Legal Authorities: When required by law or to protect our legal rights.
4. Protection of Your Data
We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. These include:
- Secure servers and encrypted communication protocols.
- Restricted access to personal data to authorized personnel only.
While we take every precaution to safeguard your information, please note that no method of electronic storage or transmission is completely secure.
5. Retention of Data
We retain your personal data only as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Under Singapore’s PDPA, you have the right to:
- Access your personal data and request corrections to inaccurate or incomplete information.
- Withdraw consent for the use of your personal data, subject to applicable laws or contractual terms.
- Request information about how your data has been used or disclosed in the past 12 months.
To exercise your rights, please contact us using the details below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. By using our website, you consent to the use of cookies unless you disable them through your browser settings.
8. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our practices. We encourage you to review this policy periodically for updates.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
Scent Haven Best
111 Somerset Rd, #12-28 TripleOne Somerset, Singapore, 238164
Email: [email protected] Phone: +65 6801 6921
Last Updated: 24th December 2024
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.